Professional Certificate Program

Virtual Assistant Mastery

Become a highly sought-after virtual assistant with comprehensive training in administrative, communication, and digital skills

10 Weeks

Training

5 Modules

Comprehensive

20+

Skills
Cohort 3 March starts on 2nd March 2026

Complete Curriculum

Click each module to explore the detailed skills and topics

Email Organization:
  • Inbox Management Systems
  • Folder & Label Organization
  • Email Filtering & Rules
Professional Communication:
  • Email Etiquette
  • Response Templates
  • Priority Management

Google Calendar Mastery Outlook Calendar Appointment Scheduling Meeting Coordination Time Zone Management Recurring Events Scheduling Tools (Calendly)

File Organization Systems Cloud Storage (Google Drive, Dropbox) Document Creation PDF Management Version Control Document Formatting Backup Strategies

Spreadsheet Management Database Basics Data Accuracy CRM Systems Data Organization Form Creation

Flight Booking Hotel Reservations Itinerary Planning Event Management Vendor Coordination Budget Management

Business Writing Report Writing Memo Creation Proofreading Grammar & Style Professional Tone

Client Onboarding Inquiry Management Problem Resolution Complaint Handling Live Chat Support Phone Etiquette

Zoom Mastery Microsoft Teams Google Meet Meeting Setup Recording & Transcription Minutes Taking

Client Communication Follow-up Systems Expectation Management Feedback Collection Conflict Resolution

Core Tools:
  • Workflow Creation
  • Deadline Tracking

Priority Setting Time Blocking To-Do Lists Pomodoro Technique Focus Strategies Productivity Apps

Slack Communication Microsoft Teams Google Workspace Notion Evernote Shared Workspaces

Zapier Basics IFTTT Email Automation Template Creation Workflow Automation Keyboard Shortcuts

Business Registration Legal Requirements Business Planning Target Market Research Niche Selection Service Packages

Rate Setting Pricing Strategies Invoice Creation Payment Processing Expense Tracking Bookkeeping Basics

Upwork Profile Fiverr Optimization LinkedIn Networking Cold Outreach Portfolio Building Client Retention Testimonials

Service Agreements NDAs Terms & Conditions Contract Templates Scope of Work Boundaries Setting

Brand Identity Website Creation Social Media Presence Content Marketing Email Marketing Networking Strategies

Career Outcomes

What you'll be able to do after completing the program

Work From Anywhere

Build a flexible career with location independence and work-life balance

Earn $25-$75/Hour

Command competitive rates as a skilled virtual assistant

Multiple Income Streams

Work with multiple clients or build your own VA agency

Start Your Virtual Assistant Career Today

Join 2,000+ students who have launched successful VA businesses